Returns & Exchanges
At FOCO, we want you to be 100% satisfied with your fan gear, which is why we offer a 30-day return window for most items in original, unworn condition. Please note that personalized products and final sale items are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
Ship the Gear
Drop off your package at any authorized carrier location, ensuring all original tags and stickers remain attached to the merchandise.
Receive Your Refund
After our warehouse team inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing